Support Center

Create user

Add an admin or an agent

By Eva
March 6, 2020

Users

Users are persons who can log in and work with HelpSpace.

The first user is created automatically with the first sign-in. He has the role of superadmin, which means he has access to all features. He can buy subscriptions and change plans. 

Create User 

Go to Settings → Users an click on the button Create User

Fields / Functions

Description

Full name 

Full name of the user 

Username

The login name and displayed name inside HelpSpace 

Email

Email of the user 

Password

The password of the user 

Role

  • Agent 

  • Admin 

More information about user-roles

Send invite email 

If it’s true, then it sends an invitation via email to the new user.

Profile Image 

Profile image of the user. 

Organization 

Associated company 

Select a time zone 

Time zone of the user 

Locale

Language of the user. At the moment we only have English. 

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