Support Center

Update a user

Change the agent settings

By Eva
February 21, 2020

Edit User  

Go to Settings → Users. In the last column, three dots appears when you hover it with the mouse. Click on the dots to open the menu and select edit.  

Fields / Functions

Description

Full name 

Full name of the user 

Username

Login name and displayed name inside HelpSpace 

Email

Email of the user 

Password

Password of the user 

Roll

  • Agent

  • Admin

More information about user-rolls

Send invite email 

If it’s true, then it sends an invitation via email to the new user.

Profile Image 

Profile image of the user. 

Organization 

Associated company 

Select a time zone 

Time zone of the user 

Locale

Language of the user. At the moment we only have English. 

Job Title

Job Title of the user 

Address

Address of the user (street) 

City

City of the user 

State

State of the user 

Postal Code 

Postal code of the user 

Country

Country of the user

Was this article helpful?